Process
How we work
Transparent stages, concrete timelines. Absentee owners get the full project run remotely.
Process
How we work
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01
Measure
Free on-site consultation, or video walkthrough for absentee owners.
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02
Quote
A specific price, a project mockup, lead times.
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03
Install
One to five days, on your site.
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04
Service
12-month warranty, follow-up service, paid maintenance plans.
Detail
Each step in detail
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01
Measure
1-2 days
- · Inquiry received (form or WhatsApp)
- · On-site visit or video walkthrough
- · Detailed measurements + photos + structural notes
- · Material and system recommendation
We deliver
Site report, recommended system, indicative pricing.
You do
Send photos or schedule a visit. Remote — be available for a 30-minute video call.
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02
Quote
3-5 days after measurement
- · Full system spec (profile, glass, hardware)
- · Drawing or 3D model (if requested)
- · Itemized line-by-line quote
- · Permit check (if applicable)
- · Timeline confirmation
We deliver
Quote document, optional CAD or render, schedule.
You do
Review, ask questions, decide. Material changes mid-quote → re-quote.
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03
Install
1-5 days install (materials lead time 2-3 weeks separately)
- · Materials ordered (lead time 2-3 weeks)
- · Pre-install site preparation
- · Installation 1-5 days depending on size
- · Cleanup + waste removal
- · Walkthrough + functional test
We deliver
Installed system, warranty document, maintenance instructions.
You do
Provide site access during business hours. Sign off on completion.
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04
Service
12 months baseline, paid plans separately
- · 30-day check-in (we contact you)
- · 12-month warranty active
- · Annual courtesy visit (Premium+)
- · Paid service plans (optional)
We deliver
Warranty support, hot-line service, paid repairs at customer rates.
You do
Report issues via WhatsApp — average response 4 hours.
Remote
Remote project management
If you're not in Batumi, we run every stage by WhatsApp or Telegram: photo updates every 3 days, video walkthroughs at key milestones, contract by email, payment by bank wire.
+995 577 40 06 26
Telegram
@karakoshka
Languages
RU · EN
Honest
What can extend the timeline
Honest upfront — these factors shift the schedule. We disclose them in advance.
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Heritage facade
Old Town or registered facade — requires architectural approval. +2-4 weeks.
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Structural concerns
Old building (pre-1990) — may need engineer assessment. +1-3 weeks.
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Permit waiting
Sakpatenti permit review — 2-4 months. We prepare the documents; the city decides.
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Specialty glass
Signature glass options (acoustic laminated, low-iron) — 4-6 week lead time.
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Weather
Hot or rainy days — exterior install gets delayed. We re-schedule transparently.
Pricing
Pricing transparency
What's locked at quote time and what can change.
Locked
- ✓ Profile (aluminum/PVC)
- ✓ Glass type
- ✓ Hardware (A4 stainless)
- ✓ Installation labor
Can change (rarely)
- ~ Structural reinforcement, if needed — only after assessment
- ~ City permit fees — depends on project size
Add-ons (explicit)
- + Insect nets (~$15-30/m²)
- + Low-E glass coating (~$30-50/m²)
- + Acoustic laminated glass (~$50-80/m²)
- + Premium color (anodized bronze/black)
FAQ
Frequently asked
- Total project timeline?
- Standard project (Standard / Premium): 4-6 weeks from first contact to install completion. Complex project (Signature, permits, structural work): 8-14 weeks.
- Payment schedule?
- 30% deposit on contract signing, 50% when materials ship from manufacturer, 20% on install completion + your sign-off.
- What if I want to change something mid-project?
- Change order procedure — documented, with cost and schedule impact. Minor changes in Premium tier carry a fee (~$50-200 per change). Major changes (profile swap) — separate re-quote.
- What if I'm not in Batumi?
- Full remote project management — WhatsApp daily, photo report every 2 days, video walkthrough at 3 milestones (pre-install, mid-install, completion). Contract by email, payment by bank wire.
- What if you cause a delay?
- If we cause a delay of 5+ days — we adjust price or issue credit toward future service. External factors (permits, weather) — we disclose upfront and reschedule transparently.
- Permit — who handles it?
- Formally — the owner. Practically — we work with licensed architects who prepare the documents under your power-of-attorney. See the [permit guide](../blog/permit/) for full procedure.