Contact
Get in touch
We respond within 24 hours in Russian or English. Local owners — feel free to write or call in Georgian; we'll come to a meeting.
Address
Shartava St., Batumi, Adjara, Georgia
Hours
Mon-Sat 09:00–19:00 (GE)
Channels
Which channel — when
Each channel has its place.
Quick consultation, photo sharing, video walkthroughs
Response
Avg 4 hours
Languages
RU · EN
Telegram
Confidential documents, contracts, photo albums
Response
Avg 4 hours
Languages
RU · EN
Formal quotes, contracts, photo reports
Response
24 hours
Languages
RU · EN · KA
Phone
Local owners speaking Georgian, urgent issues
Response
Business hours
Languages
KA · RU
Timeline
What happens after you submit
Transparent timeline — if anything shifts, we tell you upfront.
-
01
0-1 hour
Auto-confirmation by email — we received your request.
-
02
1-4 hours (business hours)
Personal outreach via WhatsApp or email (your preference) — we ask any specific questions or schedule a video call.
-
03
1-2 days
If we're a fit — we book an on-site visit or remote video walkthrough.
-
04
3-5 days after walkthrough
Quote by email — itemized prices, recommended system, schedule, contract draft.
-
05
Variable
Your decision — we send the contract for signature. Follow-up questions handled via the hot-line.
Prep
Before you write us
If you have these ready, the quote moves faster.
- ☐ Photo of the balcony from inside and outside
- ☐ Approximate dimensions (width × height)
- ☐ Apartment floor number (helps with structural assessment)
- ☐ Idea of cold vs warm glazing preference
- ☐ Approximate budget tier (Standard / Premium / Signature)
- ☐ Timeline — when you need it done
FAQ
Frequently asked
- Can I write you in Georgian?
- Yes — write in Georgian via form or email. Reply in RU or EN (we don't have a native KA writer on permanent rotation). Formal documents — RU/EN.
- What about weekends?
- WhatsApp often gets a same-hour response, but formal quotes — Monday. Business hours: Mon-Sat 09:00-19:00.
- What if I'm comparing multiple vendors?
- Tell us — we'll quote anyway. If you get a cheaper price elsewhere, share it openly; we'll see if we can revisit.
- Can I visit the office in person?
- Shartava St., Batumi — by appointment, not walk-in (small office, often on-site). Schedule first — then come.
- How does the hot-line work?
- WhatsApp/Telegram channel for existing customers — urgent issues get an average 4-hour response. After-hours messages get a morning reply unless it's an emergency (broken glass, fire).
Request Quote
Request a quote
We respond within 24 hours in Russian or English.